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iFollow Info - All You Need to Know to Watch Saturday's Game!

4 September 2020

The game has changed a lot since a competitive ball was last kicked by the Gas, so ahead of our first 2020/21 fixture, we wanted to provide some guidance on the game on how to watch fixtures on the iFollow service...

The Gas' 2020/21 season will get underway in the Carabao Cup, away from home against Ipswich Town, but the fixture will be played behind closed doors, with iFollow on hand to allow fans to catch the action!

Below, we have answered some FAQ's in the hope that the transition to this new, and very different season, will be as easy as possible.

Under government guidelines, Saturday's game will take place behind closed doors at Portman Road, with only essential personnel allowed inside the stadium. We must stress that supporters should not congregate around the ground for this game, or another game until government guidelines change.

Can I still watch the game?

Yes! The fixture is available to stream for UK-based fans with a £10 iFollow match pass. Head here to get your pass! Scroll down to "Match Passes' and 'Subscribe Now' for the Ipswich Town game. 

What can we expect from our iFollow experience?

iFollow streams will consist of single-camera coverage and commentary from the team at BBC Radio Bristol. For Saturday's match users will have to make the selection between home or away audio commentary, which can be changed in the settings wheel when viewing live video. 

I am a season-ticket holder, will I be sent a code?

Not for this game. Season-Ticket holders are entitled to free iFollow match passes for all home league games. Information on how you will receive this code will be published prior to our first home league fixture, which is against Ipswich Town on the 19th of September. We would stress that Season Ticket holders have an up-to-date email address linked to their ticketing account, so we can facilitate the delivery of redeemable codes to their email inbox.

Can I watch this game from anywhere?

Due to broadcast rights, Carabao Cup fixtures are only available to UK based iFollow users. EFL Trophy fixtures and Sky Bet League One fixtures (which aren't selected for live Sky TV coverage) are available to watch for overseas subscribers.

I can't watch the game live on iFollow, will there be highlights?

Yes. After the game, there will be a short highlight package made available on our Youtube channel. Extended highlights will also be uploaded to the iFollow section of the website for subscribers to view.

Do I need an iFollow account to buy the game?

You will need to have an iFollow account to purchase your match pass, to do so, Register here. It's also worth noting that having your iFollow account under the same email as your ticketing account would be recommended, to simplify the process for sending out the free passes to season-ticket holders. Match pass purchases must take place on a web browser, but games can be viewed on a mobile or tablet device. The EFL have supplied a PDF guide on purchasing match passes that's available to view HERE.

What devices can I watch the game on?

iFollow can be streamed via the EFL’s app, or through a web browser on a computer or device. To download the iOS app please click HERE. Andriod apps can be downloaded HERE. Supporters are advised that technical support can be accessed by contacting the EFL iFollow team on ifollow@efl.com

For more guidance on streaming with iFollow, click here.


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